FAQ - The Frankfurt Hotel

You have question? We got the answers!

Book now

#Old

Things to know about our Designhotel The Frankfurt

Here you will find a list of frequently asked questions about our Design Hotel. If you have any further questions, feel free to contact us.

Free WiFi

Our modern designer hotel in Frankfurt provides free WiFi Internet access throughout the hotel and in all rooms. It’s no problem if you need to finish a couple of things in preparation for your next day’s work in Frankfurt or wish to share an exciting day in Frankfurt with your friends on Facebook. We provide free WiFi Internet access. Just key in the user name and password you are given at reception into your browser and you’ll be online immediately. Book your next stay now in The Frankfurt and enjoy a hassle-free time.

Free Pay TV

The Frankfurt Hotel provides free pay TV in all hotel rooms.

It includes premium channels like Sky Cinema, Sky Sport and Sky Bundesliga as well as the hotel’s own choice of programmes such as Das Erste, ZDF, DMAX, euronews and Beate-Uhse.tv. The Frankfurt’s list of broadcasters comprises a total of 93 channels, some broadcast in HD as well as a number of foreign-language broadcasters.

Air Conditioning

Whether a cold snap or the dog days of summer – you be exposed to inclement temperatures in The Frankfurt, as the entire hotel and all the rooms are fully air-conditioned.

Thanks to the individually adjustable climate controls, you can set the temperature in your room – whatever the category – to what is ideal for you.

Free Daily Newspapers

Beside free WiFi and free pay TV, The Frankfurt also provides a choice of free daily newspapers for you to read in the lobby or in our breakfast area.

What would you prefer – the latest news, tabloid gossip or perhaps a business magazine? No problem, since our selection is certain to include the reading material you are looking for.

Besides various German papers and magazines, we also offer a selection of international publications. It’s your choice!

Parking

Depending on availability, we can offer you parking during your stay at The Frankfurt at an extra charge of € 15 per day/vehicle. Alternatively, there are a number of secure car parks to choose from nearby. Thanks to The Frankfurt’s central location, there are a number of options available for parking, including the car park on the south side of Central Station (Gutleutstr. 112-116) and the underground car park on the north side of Central Station (Poststrasse). Advice for trade fair visitors: first check in and leave your car at the hotel. A tram stops directly in front of the hotel and will whisk you to the exhibition ground in a matter of minutes. It doesn’t come faster and more convenient than that. Parking problems? Not with us.

Choice of Restaurants

You will be staying in The Frankfurt, located in the heart of “Mainhattan”. This vibrant metropolis offers everything for every taste – from gourmet to fast-food junkie. Frankfurt’s restaurant scene is young, cutting-edge and so often pioneering. Whether innovative concepts like the now-famous Pan-Asian Supperclub Zenzakan with its exceptional cuisine or new formats like Maxie Eisen, where the cult of the pastrami sandwich is observed – Frankfurt’s menu is colourful, long and definitely worth a journey! Staff on reception at The Frankfurt will always be happy to provide an inside tip for your own unique dining experience. Please ask.

This post is also available in: German